Terms of Service

Welcome to Maison Lue Healthcare LLC. By accessing our website or purchasing our digital products, you agree to the following Terms of Service. Please read them carefully.

1. About Our Services

Maison Lue Healthcare LLC provides educational digital resources related to healthcare revenue cycle and front-end operations. Our resources are intended for informational and operational improvement purposes only and do not constitute legal, medical, or financial advice.

Maison Lue Healthcare LLC also provides Social Security disability representation and Medicaid application services. These services are governed by separate written agreements, not by these Terms:

• Disability representation is provided by Tamika L. Tabb, a non-attorney representative, under an appointment filed with the Social Security Administration and a signed fee agreement. Fees require Social Security approval. Maison Lue Healthcare LLC is not affiliated with or endorsed by the Social Security Administration.
• Medicaid application services for healthcare practices are provided under a written service agreement and a Business Associate Agreement.

2. Digital Products

All products sold through maisonluehc.com are digital downloads or digital access products. Your purchased resource is available for download immediately after confirmed payment. If you have trouble accessing it, contact us and we’ll send it within 1 business day. You agree to:

• Use purchased resources for your own professional or practice use only
• Not reproduce, resell, or distribute our resources without written permission
• Not share access credentials or download links with others

3. Refund Policy

Due to the digital nature of our products, all sales are final. We do not offer refunds once a digital product has been delivered or accessed. If you experience a technical issue preventing access to your purchase, please contact us within 7 days at Tamika@maisonluehc.com and we will work to resolve it promptly.

4. Intellectual Property

All content on this website and in our digital products including text, graphics, frameworks, and templates is the property of Maison Lue Healthcare LLC and is protected by applicable copyright laws. Unauthorized use is prohibited.

5. Disclaimer of Warranties

Our resources are provided "as is" without warranties of any kind. While we make every effort to ensure accuracy and quality, Maison Lue Healthcare LLC does not guarantee specific results from the use of our products. Healthcare regulations and payer policies vary and change. Always verify information with current official sources.

6. Limitation of Liability

Maison Lue Healthcare LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or digital products. Our total liability shall not exceed the amount paid for the product in question.

7. Payment and Pricing

All prices are listed in US dollars. Payment is processed securely through Stripe. We reserve the right to update pricing at any time. Prices at the time of purchase will be honored.

8. Governing Law

These Terms of Service shall be governed by the laws of the State of Ohio, without regard to its conflict of law provisions.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised terms.

10. Contact Us

For questions about these Terms of Service, please contact:
Maison Lue Healthcare LLC
Tamika@maisonluehc.com
216.209.4311